Subject: Re: Missing items//1138993// 8373693547
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ala Hamood <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 5 Aug 2020 06:25:48 -0700 (MST)

Hi Ala, 

As there is no response for WH kindly re-escalate this issue for refund approval. 

Regards, 
Fauzan 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 5 August, 2020 17:05:39 
Subject: Re: Missing items//1138993// 8373693547 

hi team 

any updad 

regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Friday, July 3, 2020 5:23:56 PM 
Subject: Missing items//1138993// 8373693547 

Hi Team, 

Problem Statement: Missing items 
Order Date: 21-Mar-2020 
Order ID: 8373693547 
Tracking ID: 100040816252 
Assistance Required: Need the missing item 
Issue Description: Customer placed an order for 11 items but as per the customer he/she has only received 10 items, Under the consignment details we can see that all 11 items have been shipped/Delivered from our side. 

The missing item is 162138129 - - Magnetic Studio Playset (quantity 1) price 16.90 

Regards, 
Mohammed Altahir