Subject: Re: Missing items// 6480381433
From: Algaili Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 5 Aug 2020 04:22:04 -0700 (MST)

Please follow up with concerned team so as to forward to next step of action. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "sachin maheshwari" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 21:21:54 
Subject: Re: Missing items// 6480381433 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 13 June, 2020 22:26:40 
Subject: Missing items// 6480381433 

Hi Team, 
Problem Statement: (Missing items) 

Order Date : Apr 11, 2020 
Order ID: 6480381433 
Tracking ID: S000951447297, S000861338474 
Assistance Required: Need missing item 
Issue Description: The customer placed order for 16 items but as per the customer he/she has only received 9 items, Under the consignment details we can see that all 16 items have been shipped/Delivered from our side. 
The customer history: 7 ITEMS OUT OF 16 ARE MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item are: 
1- 162215813 - - Iconic Printed Shirt with Spread Collar and Short Sleeves SAR79.00 
2- 162299947 - - Skechers Ankle Length Socks - Set of 6 SAR40.00 
3- 162121330 - - Marvel Printed Long Sleeves T-shirt and Full Length Pyjama Set SAR75.00 
4- 162344984 - - Bugs Bunny Print Long Sleeves T-shirt and Pyjama Set SAR69.00 
5- 162215928 - - Iconic Printed Shorts with Pocket Detail and Belt Loops SAR79.00 
6- 162215818 - - Iconic Printed Shirt with Spread Collar and Short Sleeves SAR79.00 
7 - 162307667 - - Iconic Solid Polo T-shirt with Short Sleeves SAR69.00 

Regards, 
Algaily