Subject: Refund approval.
From: Haithm Saeed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 5 Aug 2020 04:10:23 -0700 (MST)

Dear Team , 

# 1157619 

Problem Statement : the order return to original / Refund approval. 

Order Date: May 25, 2020 
Order ID: 6493937750 
Tracking ID: CRDSAL0022634220 
Total Price: 362 

Issue Description : The Customer placed the order on May 25, 2020 and shipped from our side on 5/27/20 , as the hyper is shipped and SAUDIPOST IS RTO , 

Case history : The customer reached out to us on 23 July 2020 and since then no action has been taken on the issue . 

Customer's history : as the hyper the customer with us from 4/22/20 and this the seventh order for the customer 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Haitham Saeed