Subject: Re: KNET refund issue /// 8381749310
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 4 Aug 2020 23:18:12 -0700 (MST)

Hi Malik, 

Can you please look into this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 4 August, 2020 21:12:36 
Subject: KNET refund issue /// 8381749310 

Hi Team, 

Ticket number: 1142026 
Problem Statement: KNET refund issue 
Order Date : May 8, 2020 
Order ID: 8381749310 
Hybris ticket id: 03374046 

Assistance Required: Need urgent refund 

Issue Description: The refund still not processed for this order. 

We have already escalated this case to finance team but did not get any response so far. 

We request you to please check and advice. 

Thank you for your help! 

Regards, 
Shivani