Subject: Re: Not shipped order "6497296473"
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Sisodia <[email-masked]>, [email-masked]
Date: Tue, 4 Aug 2020 06:12:10 -0700 (MST)

Hi Team, 

the order 6497296473 is pending since 2 months almost without being shipped. 
Need urgent assistance to close the issue. 

Regards 
Shakeeb 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 3 August, 2020 23:11:21 
Subject: Not shipped order "6497296473" 

Hi Team 
Problem Statement : Not shipped order 
Ticket id : 1253407 

Order Date: Jun 5, 2020 
Order ID: 6497296473 
Tracking ID: NA 

Total Price : SAR 235.00 
Issue Description : The Customer placed the order on Jun 5, 2020, and it is pending since then. 

Case history : The customer reached out to us on 24 Jun 2020 and the issue has been escalated multiple times but no action has been taken. 

Customer's history : This is a 3rd order from the customer. 

Assistance required : need urgent shipping or cancellation 
Best Regards, 
Abhishek Sisodia