Subject: Re: on validation #8380999854
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>, harish thakor <[email-masked]>, lessin kumar <[email-masked]>
Date: Tue, 4 Aug 2020 03:52:58 -0700 (MST)

Hi Rashid. 

We have told the customer that the transaction was not successful, please contact your bank. customer now saying that he has contacted the bank and saying that the bank asked him to contact the seller customer has shared the bank statement. 

Kindly check and update us what should say to customer. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Rashid Gafoor Kaskar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "harish thakor" <[email-masked]>, "lessin kumar" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 16:31:12 
Subject: RE: on validation #8380999854 

Hi, 

The transaction was not successful and was not realized in our bank account 

Thanks 

Rashid 

From: Fauzan Ahmad . Musalman 
Sent: Wednesday, July 22, 2020 12:04 PM 
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Algaili Ahmed <[email-masked]> 
Subject: Re: on validation #8380999854 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

We are still waiting an update in below case.Kindly help us to close the case asap. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "lessin kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "harish thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 11 July, 2020 20:04:40 
Subject: Re: on validation #8380999854 

Hi Team, 

Any update on below case. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "lessin kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "harish thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 4 July, 2020 19:33:21 
Subject: Re: on validation #8380999854 

Hi Team, 

With reference to order # 8380999854 

Order Date: May 4, 2020 

Amount: KWD14.42 

The order on validation cancelled and customer claiming that amount has been deducted and the order order cancelled customer has share the transaction, kindly check and update is. 

Transaction ID: 012540000542-E0268301 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 27 June, 2020 12:45:16 
Subject: Re: on validation #8380999854 

Hi Team, 

Any update on below case. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 23 June, 2020 14:48:03 
Subject: Re: on validation #8380999854 

Hi Team, 

Any update on below case. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 15 June, 2020 22:39:20 
Subject: Re: on validation #8380999854 

Hi Team, 

We are still waiting on update on below case. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 9 June, 2020 18:37:22 
Subject: on validation #8380999854 

Hi Team, 

With reference to order # 8380999854 

Order Date: May 4, 2020 

Amount: KWD14.42 

The order on validation cancelled and customer claiming that amount has been deducted and the order order cancelled customer has share the transaction, kindly check and update is. 

Transaction ID: 012540000542-E0268301 

Regards, 

Fauzan 

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