Subject: RE: KNET Refund - 8394595690
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ebrahim <[email-masked]>
Date: Tue, 4 Aug 2020 10:28:56 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]>

Please check on the below case.

From: Apoorv Joshi <[email-masked]>
Sent: Monday, August 3, 2020 6:02 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ebrahim <[email-masked]>
Subject: KNET Refund - 8394595690

External email sender, please take precaution.
Hi Team,

With reference to the order number: 8394595690

Please assist with processing of KNET refund for this order. The KNET Refund Ticket ID is: 03469003 and the order was On Validation Cancel.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 3 August, 2020 12:51:03
Subject: On Validation Order ID: 8394595690

Hi Team,

Problem Statement: On Validation Order
Order Date : Jul 29, 2020
Order ID: 8394595690

Issue Description: The order was on Jul 29, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing us for his order.

Regards,
Ebrahim Hageb

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com