Subject: RE: On validation order #8388799443
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Tue, 4 Aug 2020 09:29:44 +0000

Hi,

We are not able to locate this realization in our bank.

Please provide the details of deduction in customer bank statement.

Thanks
Rashid

From: Fauzan Ahmad . Musalman
Sent: Wednesday, July 29, 2020 3:12 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Seeta Seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: On validation order #8388799443
Importance: High

External email sender, please take precaution.
Hi Team.

Kindly assist us on below case.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 24 June, 2020 17:54:33
Subject: reference number

Hi Team,

With reference to order #8388799443
The order is marked as on validation cancelled and customer claiming that the amount has been deducted under transaction ID: 700-213424926
Amount KWD55.82
Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 24 June, 2020 00:38:04
Subject: reference number

Hi Team,

Problem Statement: ON_VALIDATION_CANCELLED
Order Date : Jun 21, 2020
Order ID: 8388799443
Tickt No 1243386
reference number: 700-213424926

issue description: customer asking for a refund and Also give the reference number 700-213424926
.

Regards,
Abdulqader

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