Subject: Re: Item cancellation & refund 6496306018 / 162317226
From: Shakeeb Arsalan <[email-masked]>
To: Vinodhini chandrasekaran <[email-masked]>, lmg oms <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 4 Aug 2020 02:24:39 -0700 (MST)

Hi Team, 

Order : 6496306018 
item: 162317226 
the item mentioned above has not been shipped from the WH, pls mark it as cancelled to have the customer refunded. 

issue is pending since long time 

Regards 
Shakeeb 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 3 August, 2020 07:10:33 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date : ​Jun 2, 2020 
Order ID: ​6496306018 
Tracking ID: ​649630601822999991 
​Store Code: Babyshop21092 

Assistance Required: Need missing item 
Issue Description: Customer placed order for 13 items but as per the customer he has only received 12 items, Under the consignment details we can see that all 12 items has been picked up from the customer . 
The missing item is 162317226 - Juniors - Juniors Textured Bib with Hook and Loop Closure - Set of 4 (quantity 1) 

Regards, 
Abdulqader