Subject: Re: Kuwait Collection Pending - 8388645170
From: Reddy Prasad <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Midhun Madhu <[email-masked]>, Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 4 Aug 2020 02:51:39 +0000

Dear Azmat / yash raj

Please arrange for reverse pickup

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, August 4, 2020 4:34:28 AM
To: Reddy Prasad <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Midhun Madhu <[email-masked]>; Seeta Seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Kuwait Collection Pending - 8388645170

External email sender, please take precaution.

Dear Reddy,

Thank you for your prompt response.

However, the concern is arranging the collection for this order. Customer wish to return the item and the same is pending for a long time. Please assist in arranging the collection for the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Reddy Prasad" <[email-masked]>
To: "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "midhun madhu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Monday, 3 August, 2020 18:37:06
Subject: RE: Kuwait Collection Pending - 1258831

Dear Apoorv

Please hubris response item is picked up

Regards

Reddy Prasad

From: Apoorv Joshi <[email-masked]>
Sent: Monday, August 3, 2020 2:29 PM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Midhun Madhu <[email-masked]>; Reddy Prasad <[email-masked]>; Seeta Seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Kuwait Collection Pending - 1258831

External email sender, please take precaution.

Hi Jessie,

Kindly advise if there is any update on the below.

Thank you for your help!

Regards,

Apoorv

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 26 July, 2020 15:22:53
Subject: RE: Kuwait Collection Pending - 1258831

@Midhun Madhu<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]>

Need an urgent collection on the below order.

8388645170

Item No: Wrong Order delivered

Customer Name: Mai Moustafa Awad

Customer mobile number: 56647435

Customer Email ID: [email-masked]<mailto:[email-masked]>

Customer Address: agila block 2 street no 203 building 4,Floor no 1 flat no 8

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 26, 2020 12:44 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Kuwait Collection Pending - 1258831

External email sender, please take precaution.

Hi Jessie,

Kindly follow up on this one as customer is threatening to complain to MOC. Wrong order delivered, the amount is KWD 5.00 only. Kindly advise.

Regards,

Shakeeb.

________________________________

From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "sandhya roshan" <[email-masked]<mailto:[email-masked]>>, "siva prasad" <[email-masked]<mailto:[email-masked]>>, "agasthya nara" <[email-masked]<mailto:[email-masked]>>, "p kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 July, 2020 15:30:49
Subject: Kuwait Collection Pending - 1258831

Hi Team,

With reference t Order No: 8388645170

Kindly create a manual AWB to collect the wrong item from customer. Address and contact details are mentioned below.

Thank you for your help.

Regards,

Fauzan

________________________________

From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 July, 2020 15:05:39
Subject: Kuwait Collection Pending - 1258831

Hi Team,

Kindly assist in getting the item collected. The collection request was raised on July 05.

Order No: 8388645170
Item No: Wrong Order delivered
Customer Name: Mai Moustafa Awad
Customer mobile number: 56647435
Customer Email ID: [email-masked]<mailto:[email-masked]>
Customer Address: agila block 2 street no 203 building 4,Floor no 1 flat no 8

THIS IS CUSTOMER'S NEW ADDRESS FOR THE COLLECTION. KINDLY ARRANGE THE COLLECTION FROM THIS LOCATION.

Regards,
Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Creddy.prasad%40landmarkgroup.com%7C870e4cfba16241ae7fd908d8381689c4%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637321016744902705&sdata=Jp5bmnqKoK66paoiT9aT0QTZBv63b9d5R%2FNEIzC%2Bh%2B8%3D&reserved=0>

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com