Subject: Late Shipping//6491324216
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Mon, 3 Aug 2020 18:29:24 -0700 (MST)

Hi Team, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Suvadeep Saha" <[email-masked]>, "Raghu Pillai" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "ArishLaila" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 27 July, 2020 19:03:27 
Subject: Re: Late Shipping//6491324216 

Hi Team, 

We are still waiting for an update on below case. Kindly help us to close the case. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]>, "suvadeep saha" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 12:15:42 
Subject: Re: Late Shipping//6491324216 

Hi Team, 

With reference to the order number 6491324216. the order was placed in May 12, but till now the order is in progress. 

We request you to check this order amd expedite the delivery timeframe, as the customer is constantly chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 11:20:57 
Subject: Late Shipping 

Hi team, 
reminder 
Problem Statement: (Late Shipping) 
Order Date : May 12, 2020 
Order ID: 6491324216 
Tracking ID: 649132421622999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on May 12, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Shafeeque