Subject: Re: ON_VALIDATION_CANCELLED/ 8389275292 & 8389274139
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Harish thakor <[email-masked]>, lessin kumar <[email-masked]>
Date: Mon, 3 Aug 2020 09:25:30 -0700 (MST)

Hi Rashid, 

Can you please confirm if any deduction happened in the following order : 8389274139 
there is no capture on hybris but the customer shared with us the attached pick showing that KWD33.55 was deducted on 24th of Jul. 
Please advise. 

Regards 
Shakeeb 

From: "Rashid Kaskar" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Harish thakor" <[email-masked]>, "lessin kumar" <[email-masked]> 
Sent: Monday, 3 August, 2020 20:27:20 
Subject: RE: ON_VALIDATION_CANCELLED/ 8389275292 

Hi, 

We are not able to locate this realization in our records. 

Thanks 

Rashid 

From: Jessie Caparas 
Sent: Tuesday, July 28, 2020 7:48 PM 
To: Rashid Gafoor Kaskar <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: FW: ON_VALIDATION_CANCELLED/ 8389275292 

Hi Rashid, 

Can you please check if any amount has been charged for this on validation cancelled order? 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, July 28, 2020 11:46 AM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; asjad hussain < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: ON_VALIDATION_CANCELLED/ 8389275292 

External email sender, please take precaution. 

Hi Malik, 

Can you please look into the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 25 July, 2020 13:33:41 
Subject: ON_VALIDATION_CANCELLED/ 8389275292 

Hi team, 

with order number: 8389275292 

The order was cancelled on validation but the customer is claiming that the amount was deducted from his account has not been returned. 

kindly check attachment and do the needful. 

Regads, 

Asjad. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com