Subject: Re: KNET Refund Issue // 8393131066
From: Apoorv Joshi <[email-masked]>
To: M Ataullah <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 3 Aug 2020 07:20:31 -0700 (MST)

Hi Ataullah, 

As you mentioned the order is cancelled, please check the modification history. The amount has been refunded in My Credits. 

Please inform the same to the customer and close this case. 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 3 August, 2020 16:54:18 
Subject: KNET Refund Issue // 8393131066 

Hi Team, 

Problem Statement; KNET Refund Issue 
Order ID; 8393131066 
Assistance Required; Need to update KNET Refund Ticket 

Issue description; The order has been cancelled but refund not been initiated, kindly update the refund ticket ASAP. 

Regards 
Ataullah