Subject: Re: Refund Request
From: Apoorv Joshi <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 3 Aug 2020 07:09:12 -0700 (MST)

Hi Atef, 

This is partial cancellation so did you check the modification history? The refund is processed, we have sent the customer Refund Voucher for KWD 30. The voucher is also mentioned there. Please notify the same to the customer and share the voucher with them along with the concept. Once that is done, close the case. 

Regards, 
Apoorv 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 3 August, 2020 13:32:07 
Subject: Refund Request 

Hi Team, 

With reference to Order #8389102050 
Order Status:PARTIALLY_CANCELLED 
Hybris Ticket : 1323227 

The order is partially cancelled and customer was paid by Knet, and till now the refund not processed, kindly check and do the needful. 

Regards, 
Atef