Subject: Bank Transfer - 9774761642
From: Apoorv Joshi <[email-masked]>
To: Bahaa Al khateeb <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, malik ismail <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 3 Aug 2020 04:28:29 -0700 (MST)

Hi Bahaa, 

Kindly update if the Bank Transfer has been done for the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Bahaa Al khateeb" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 17 July, 2020 14:55:07 
Subject: FW: Ticket ID 1196641 - Kindly get the ticket raised for Bank Transfer 9774761642 

Hi [ mailto:[email-masked] | 
@Bahaa Al khateeb ] , 

Please update order 9774761642 in cash refund report amount AED 899, as per Mike approval my credit removed REL-100695 and bank details updated. 

Regards, 

Malik Ismail 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, July 17, 2020 1:00 PM 
To: Malik Ismail <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Ticket ID 1196641 - Kindly get the ticket raised for Bank Transfer 9774761642 

External email sender, please take precaution. 

Hi Malik, 

We had my credit amount deleted for the order 9774761642, and the customer's bank details have been updated on hybris, However when we escalated to the Finance we have been told (We do not do cash refunds based on mails. Please get it raised in our cash refunds report.) PFA 

We need your advise. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 13 July, 2020 15:11:17 
Subject: Ticket ID 1196641 - Kindly get the ticket raised for Bank Transfer 

Hi Team, 

With regards to Ticket ID 1196641, Order ID 9774761642, the customer wants to process the refund to her bank account. The refund was processed as 'My Credit' and which was later reversed. 

The bank transfer is pending and Hiren wants the Cash Report to process the refund. Kindly get the ticket raised for the above. The bank details has already been updated in Hybris. 

Kindly assist. 

Regards, 

Nikhil. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com