Subject: Re: Missing items// 6488412540
From: Apoorv Joshi <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 3 Aug 2020 03:32:19 -0700 (MST)

Hi Algaili, 

Can you please send the refund approval again in proper format as shared by Shakeeb. 

Thank you. 

Regards, 
Apoorv 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 3 August, 2020 15:15:44 
Subject: Re: Missing items// 6488412540 

Kindly remind the relevant team so as to proceed for a refund approval. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "sharafuddeen kulumbil" <[email-masked]>, "Sumon Satish" <[email-masked]>, "vinod sharma" <[email-masked]> 
Cc: "Algaili Ahmed" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 4 July, 2020 21:14:12 
Subject: Missing items// 6488412540 

Hi Team, 

Kindly assists us on below case. 

Regards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 29 June, 2020 09:45:56 
Subject: Missing items// 6488412540 

Hi Team, 
Problem Statement: (Missing items) 

Order Date : 03-May-2020 
Order ID: 6488412540 
Tracking ID: S001212659671 
Assistance Required: Need missing item 
Issue Description: The customer placed order for 16 items but as per the customer he/she has only received 14 items, Under the consignment details we can see that all 16 items have been shipped/Delivered from our side. 
The customer history: 2 ITEMS OUT OF 16 ARE MISSING, CUSTOMER WANTS THE SAME ASAP. THE CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing items are: 
​ 
1- 162472149 - - Solid Camisole with Spaghetti Straps and Floral Print Shorts SAR 50.00 

2- 162431584 - - Polka Dot Print Pyjama Set SAR 144.00 

Regards, 
Algaily