Subject: RE: KNET(ON_FULL_CANCELLED_ORDER) 8377320609
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Mon, 3 Aug 2020 09:45:44 +0000

Hi,

Refund done on 27th July 2020

IP Address37.231.0.210Batch ID-1
Transaction Date/TimeMon Jul 27 15:52:26 AST 2020Post Date0727
Transaction ID202020972826530Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******6577Card ExpirationJan , 2024
Transaction Amount45.600Currency Code414
Merchant Track ID158668986000084169Result CodeCAPTURED
Host Response00Authorization Code085881
AVS ResponseCVD2 Validation Repsonse
Reference ID020997001247STAN ID514767
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Sunday, July 26, 2020 4:21 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ala Hamood <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: KNET(ON_FULL_CANCELLED_ORDER) 8377320609

External email sender, please take precaution.
Hi Team,

Any update ?

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Kaskar" <[email-masked]<mailto:[email-masked]>>, "Harish thakor" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ala Hamood" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 July, 2020 14:17:29
Subject: Re: KNET(ON_FULL_CANCELLED_ORDER) 8377320609

Hi Team

Problem Statement: ON_FULL_CANCELLED_ORDER

Order Date : Apr 12, 2020
Order ID: 8377320609
ticket id : 03386036

Kindly initiate the refund.

Regards
shakeeb

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 8 July, 2020 12:15:43
Subject: KNET(ON_FULL_CANCELLED_ORDER)

Hi Team

Problem Statement: ON_FULL_CANCELLED_ORDER

Order Date : Apr 12, 2020
ticket id : 1239951
Order ID: 8377320609
Total Price: KWD45.60
Identifier: KNET
Assistance Required: Need to check and refund

Issue Description: The order is ON_FULL_CANCELLED_ORDER but the amount is captured in Payment Transactions but the customer is demanding refund  so we request to check this your priority basis

Best Regards
Ala Aldin

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