Subject: Re: Missing items//1227645//8377326346
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Sun, 2 Aug 2020 09:30:09 -0700 (MST)

hi team 

Any Update 

Regards, 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Saturday, July 25, 2020 8:26:43 PM 
Subject: Missing items//1227645//8377326346 

Dear Team, 

Problem Statement: Missing items 
Order Date:Apr 12, 2020 
Order ID:8377326346 
Tracking ID:100041367620 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 13 items but as per the customer he/she has only received 5 items, Under the consignment details we can see that all 13 items has been shipped/Delivered from our side. 

Case history : The customer reached out to us on 18 Jun 2020 and since then no action has been taken on the issue . 

Customer's history : the customer is with us since 4/12/2020 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ala Aldin