Subject: Re: return complain 8375314965
From: Shakeeb Arsalan <[email-masked]>
To: midhun madhu <[email-masked]>, ecom cskuwait <[email-masked]>, Ecom cpkuwait <[email-masked]>
Cc: Ala Hamood <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Reddy Prasad <[email-masked]>
Date: Sun, 2 Aug 2020 09:17:53 -0700 (MST)

Hi Team, 

Please confirm if you have received the returned item 161644223 under the AWB 1008045441 

Please process the following RMA 43292459 

the issue is pending since long time and the customer is chasing us. 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Ecom cpkuwait" <[email-masked]> 
Cc: "Ala Hamood" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 3 July, 2020 22:11:08 
Subject: return complain 8375314965 

Hi Team, 

With reference to Order # 8375314965 
Tracking ID: 1008045441 

Can you please update us if we have received the below item or not as per customer the item has been collected and chasing us for refund. 

Regards, 
Fauzan 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 16:39:11 
Subject: return complain 1197453 8375314965 

Dear Team 

With reference to order #8375314965 
and ticket id: 1197453 

the customer complain that's he return the items (161644223 - - Metallic Table Lamp with Cutout Detail - 41x65 cms) price KWD15 and in hyper not show that return case so i asked him Return tracking number he provide me this receipt of return items 

Kindly check the attachment for the Approval and plz solve the issue 

Best Regards 
ala aldin