Subject: KNET issue //1344038//8394898650
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Sun, 2 Aug 2020 08:47:58 -0700 (MST)

Hi Team 

#1344038 

Problem Statement: KNET issue 

Order Date : Jul 30, 2020 
Order ID:8394898650 
Total Price: KWD12.90 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is has been pick up from store bit the customer emailed us and said that the amount has taken from his account tow time and contact with customer serves and they told him yes that the amount taken tow time so ask him to provide us bank statement with tow Transaction id and he send us only this msgs plz check so we request to check this your priority basis 

Best Regards 
Ala Aldin