Subject: Re: Refund approval//6475126979
From: Seeta Seeta <[email-masked]>
To: Abdulqader Ahmed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 2 Aug 2020 04:09:30 -0700 (MST)

Hi Abdul, 

Raise jira for the item which is not delivered as the item is less than 100 sar 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 2 August, 2020 01:16:51 
Subject: Refund approval 

Hi Team 

Problem Statement : Not shipped order 

Ticket id : 864943 

Order Date : Mar 31, 2020 

Order ID: 6475126979 

Tracking ID : 45943587476 

Total Price : 
90 

Issue Description : he items were not shipped as there are invalid tracking number. 

Case history : The customer reached out to us on 19 May 2020 and since then the issue was added to the manual refund sheet but no action has been taken. 

Customer's history : the customer is with us since 19 May 2020 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
Abdulqader