Subject: RE: 6480745256/ Late Shipping
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 2 Aug 2020 07:10:22 +0000

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]>

INC0814112

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, August 1, 2020 1:21 PM
To: LMG OMS <[email-masked]>; Vinodhini Chandrasekaran (TCS) <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: 6480745256/ Late Shipping

External email sender, please take precaution.
Hi Team,

Please assist in getting this order  6480745256<callto:6480745256> marked as NOT_DELIVERED so we can initiate the refund to the customer as it has been pending without being shipped since more than 3 months.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 27 May, 2020 12:39:27
Subject: 6480745256/ Late Shipping

Hi Team,

Problem Statement: Late Shipping
Order Date :Apr 12, 2020
Order ID:6480745256
Tracking ID:648074525622999991
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Apr 12, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
 Asjad.

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