Subject: Re: Missing items///6499759706
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Sat, 1 Aug 2020 23:17:08 -0700 (MST)

Hi Team, 

With reference to the order number 6499759706, the order is marked as delivered from our side but the customer is claiming that he didn't receive 1 item which is 162142271 - - Steve Madden Bowler Bag with Detachable Strap and Zip Closure SAR230. 

So we request you to look into this concern and assist us with the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 2 August, 2020 03:02:07 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date : Jun 13, 2020 
Order ID: 6499759706 
Tracking ID: S001543762970 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 7 items but as per the customer he has only received 6 items, Under the consignment details we can see that all 7 items has been Delivered from our side. 

The missing item is 162142271 - - Steve Madden Bowler Bag with Detachable Strap and Zip Closure PRICE 
SAR230.00 (quantity 1) 

Regards, 
Abdulqader