Subject: Re: Late Shipping//6208765003
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 1 Aug 2020 22:20:42 -0700 (MST)

Hi Team, 

With reference to the order number 6208765003, the order was placed on July 15 and tull now there is no consignment details. 

The customer is chasing us for his order or if it will take more time then kindly cancel the order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 2 August, 2020 09:41:43 
Subject: Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date :Jul 15, 2020 
Order ID: 6208765003 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery or cancellation of order 

Issue Description: Customer placed order on Jul 15, 2020and till now he has not received the order. As per the hybris there is no consignment ready for the order. Customer wants to cancel his order and wants the the refund asap. 

Regards, 
Atef