Subject: Late Shipping
From: Ali Atef <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 1 Aug 2020 21:11:43 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date :Jul 15, 2020 
Order ID: 6208765003 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery or cancellation of order 

Issue Description: Customer placed order on Jul 15, 2020and till now he has not received the order. As per the hybris there is no consignment ready for the order. Customer wants to cancel his order and wants the the refund asap. 

Regards, 
Atef