Subject: Re: Refund voucher validity extension //// 8360083692
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 1 Aug 2020 07:51:08 -0700 (MST)

Hi Jessie, 

Please advise regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 1 August, 2020 18:23:09 
Subject: Refund voucher validity extension //// 8360083692 

Hi Team, 

Ticket number: 1329864 
Order number: 8360083692 

The customer got a refund voucher on 5 Dec, 2019 and he was unable to redeemed it due to COVID-19 and now it has been expired. 

I have raised jira ( [ https://landmark.atlassian.net/browse/REL-106461 | REL-106461 ] ) in order to extend the validity but the jira team asking for the approval and to contact Ansh Kapur. 

The voucher details are: 

Voucher code: 8360083692-42662305-82929-36684 
value: KWD 7 
Concept: Splash fashions 

Kindly check and advice. 

Thank you for your help! 

Regards, 
Shivani