Subject: Re: No update from PostaPlus regarding the collection - Ticket ID 646126
From: Shakeeb Arsalan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 1 Aug 2020 07:42:26 -0700 (MST)

Hi Nikhil. 

Customer has not emailed us since 3 months, Confirm with the customer id the items have been collected, and if he is still welling to return ? 
If yes delete the RMA and create another one, because posta plus is not doing pickups nowadays 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 1 August, 2020 19:34:56 
Subject: No update from PostaPlus regarding the collection - Ticket ID 646126 

Dear Team, 

Kindly assist to get the ticket closed. There's no update from the PostaPlus team regarding the collection. 

Problem Statement: Late Collection 
Order Date: 26/03/2020 
Order ID: 8374259695 
Return Tracking ID: KWI2020/26726 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/04/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Nikhil.