Subject: Re: Order not shipped from the store: Case id - 1330220 and order id - 6210502592
From: Apoorv Joshi <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 1 Aug 2020 04:42:28 -0700 (MST)

Hi Manish, 

Escalate to store spoc and store directly on the ticket. Find the store with store code in KSA store sheet. Why have you not already escalated this to store spoc and store directly? 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 1 August, 2020 16:57:06 
Subject: Order not shipped from the store: Case id - 1330220 and order id - 6210502592 

Hi Team, 

Please help us with the current status for the below concern as the customer is getting very upset now. 

Problem statement: Order not shipped from the warehouse to the store 

Order Number: [ callto:6210502592 | 6210502592 ] 
Order Created: 7/21/2020 
Order Delivery Mode: Store pickup 
Store: CP-21080 
Assistance required: Urgent delivery to the store and update the order status as ready for pick up 

Kindly note that the above order is still not delivered to the store and its consignment status is READY_TO_SHIPPED. 

Kindly expedite the process so that it could be ready for pickup as soon as possible. 

Regards, 
Manish