Subject: Re: LATE SHIPPING(6200940442)
From: Apoorv Joshi <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 1 Aug 2020 04:39:17 -0700 (MST)

Hi Abhishek, 

Since there are no consignment details you can place this order in order cancellation sheet, try telling the customer once tho that due to technical issue order was stuck and we can initiate a refund for this order. If she would like to proceed with that. If she says yes, then go ahead with cancellation sheet. 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 1 August, 2020 16:44:54 
Subject: LATE SHIPPING(6200940442) 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Jun 17, 2020 
Order ID: 6200940442 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 17 Jun 2020 and till now she has not received the order. As per the hybris the order consignment is not ready yet. 

Kindly ship the order or refund the amount on urgent basis. 

Regards, 
Abhishek Borgaonkar