Subject: Re: Refund for Ticket ID 372668
From: Shakeeb Arsalan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 1 Aug 2020 03:33:58 -0700 (MST)

Hi Nikhil, 

Please ask the customer for his bank details, so we can share with the finance to process the refund from their end. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 1 August, 2020 15:18:14 
Subject: Refund for Ticket ID 372668 

Dear Team, 

With regards to Order ID 6622871935, Jita team (REL-105437) is saying as the order is 2 yrs old the refund is not possible from back end. They are asking to get the refund processed manually from the finance team. 

Please find attached screenshot for your reference. Kindly assist. 

Regards, 
Nikhil.