Subject: Re: 6480745256/ Late Shipping
From: Shakeeb Arsalan <[email-masked]>
To: lmg oms <[email-masked]>, Vinodhini chandrasekaran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 1 Aug 2020 02:21:21 -0700 (MST)

Hi Team, 

Please assist in getting this order [ callto:6480745256 | 6480745256 ] marked as NOT_DELIVERED so we can initiate the refund to the customer as it has been pending without being shipped since more than 3 months. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 27 May, 2020 12:39:27 
Subject: 6480745256/ Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date :Apr 12, 2020 
Order ID:6480745256 
Tracking ID:648074525622999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Apr 12, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Asjad.