Subject: Refund to be reversed and reprocessed to K-Net - Ticket ID 1282981
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 1 Aug 2020 01:06:04 -0700 (MST)

Hi Team, 

With regards to Order ID 8390326203, the refund for damaged item has been processed as RV. The customer is sceptical about future purchases and wants the refund to be credited to her K-Net account, the original mode of payment. 

The customer has placed her 1st order with us. 

Kindly provide approval to get the RV blocked and process the refund to K-Net. The customer is threatening to complain to Ministry of Trade. 

Kindly assist. 

Regards, 
Nikhil.