Subject: RE: POD/ 6206806669
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jul 2020 06:05:08 -0700 (PDT)

Dear team,

The order has been originally placed attached to this number. No Amendment has been conducted to the contact number from our side.

You may double-check your records.

Best regards

Lubna Shehadeh

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 30/7/2020 4:27 PM GMT+04:00

To: EMP393 Lubna Shehadeh ([email-masked])

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: POD/ 6206806669

Hi Team,

But the customer's contact NO is 0502521742 and it is the same NO customer has added when he placed the order and shared with you.

From where did you get thi NO : 966553292766 ?

Regards

Shakeeb

From: "Shipa Delivery Support ([email-masked])" <[email-masked]>

To: "Shakeeb Arsalan" <[email-masked]>, "Aessam" <[email-masked]>, "nali" <[email-masked]>

Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]>

Sent: Thursday, 30 July, 2020 12:40:26

Subject: RE: POD/ 6206806669

Dear team,

As per our system, the order has been delivered. We delivered it the customer whose number is: 966553292766

Please check from your side.

best regards

Lubna Shehadeh

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 29/7/2020 7:58 PM GMT+04:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: POD/ 6206806669

Hi Team,

Kindly assist regarding the following concern.

Regards

Shakeeb

From: "Asjad Hussain" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>

Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>

Sent: Sunday, 26 July, 2020 20:14:52

Subject: POD/ 6206806669

Hi Team,

Problem Statement:(POD)

Order Date : Jul 8, 2020

Order ID: 6206806669

Tracking ID: S001859698803

Assistance Required: Need POD.

Note: The customer has confirmed with us that he has provided the correct contact number: 502521742

Issue Description: As per tracking on the shipa web site, the order is delivered but the customer is claiming that he has not received the order.

kindly check and provide us the POD.

Regards,

Asjad.