Subject: Re: POD/ 6206806669
From: Shakeeb Arsalan <[email-masked]>
To: Shipa Delivery Support <[email-masked]>
Cc: Aessam <[email-masked]>, nali <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 30 Jul 2020 05:27:38 -0700 (MST)

Hi Team, 

But the customer's contact NO is 0502521742 and it is the same NO customer has added when he placed the order and shared with you. 
From where did you get thi NO : 966553292766 ? 

Regards 
Shakeeb 

From: "Shipa Delivery Support ([email-masked])" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Aessam" <[email-masked]>, "nali" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 30 July, 2020 12:40:26 
Subject: RE: POD/ 6206806669 

Dear team, 

As per our system, the order has been delivered. We delivered it the customer whose number is: 966553292766 

Please check from your side. 

best regards 

Lubna Shehadeh 
Customer Care 
[ https://www.shipa.com/ ] 
M: 800 SHIPA 
[ https://www.shipa.com/ | www.shipa.com ] 
From: CST000000006 Shipa Customer Customer <[email-masked]> 
Sent: 29/7/2020 7:58 PM GMT+04:00 
To: [email-masked]; [email-masked]; [email-masked] 
Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked] 
Subject: Re: POD/ 6206806669 

Hi Team, 
Kindly assist regarding the following concern. 
Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 26 July, 2020 20:14:52 
Subject: POD/ 6206806669 
Hi Team, 
Problem Statement:(POD) 
Order Date : Jul 8, 2020 
Order ID: 6206806669 
Tracking ID: S001859698803 
Assistance Required: Need POD. 
Note: The customer has confirmed with us that he has provided the correct contact number: 502521742 
Issue Description: As per tracking on the shipa web site, the order is delivered but the customer is claiming that he has not received the order. 
kindly check and provide us the POD. 
Regards, 
Asjad.