Subject: Re: Late Shipping ///// 9775786241
From: Shakeeb Arsalan <[email-masked]>
To: con loc <[email-masked]>, Dipesh Regmi <[email-masked]>, deepak damodaran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shivani Rani <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 29 Jul 2020 08:55:50 -0700 (MST)

Hi Team, 

Any update ? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "con loc" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "deepak damodaran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shivani Rani" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 21 July, 2020 21:44:38 
Subject: Late Shipping ///// 9775786241 

Hi Team, 

With reference to order ID: 9775786241 
Tracking ID: N/A 
Customer placed order on Apr 3, 2020 and till now he/she has not received the order. As per the hybris there is no consignment details. 

Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 20 July, 2020 22:11:08 
Subject: Late Shipping ///// 9775786241 

Hi Team, 

Ticket number: 1120655 
Problem Statement: Late Shipping 
Order Date : Apr 3, 2020 
Order ID: 9775786241 

Assistance Required: Need Urgent Shipping 

Issue Description: The customer placed order on 3 April and till now she has not received the order. As per the hybris the order status is "IN_PROGRESS". 

We have forwarded the case to warehouse several times, but did not receive any response. 

Kindly check and advice. 

Thank you for your help! 

Regards, 
Shivani