Subject: Re: refund
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 29 Jul 2020 03:21:48 -0700 (MST)

The amount has been received only once by us, ask the customer to raise objection through his bank for the double deduction, 

If the amount transferred twice let him share proper bank statement from the bank and share 2 different transaction IDs for the transfer 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 28 July, 2020 16:24:51 
Subject: refund 

Hi Team, 

With reference to order id - 9794284117 and case id - 1332258 the amount has been captured Twice 

Please help us to process the refund for this order. 

Thank you for your help. 

Regards, 
Maykel