Subject: Need Approval for refund
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 29 Jul 2020 03:07:57 -0700 (MST)

Hi Team, 

Problem Statement: Missing items 

Order Date : Apr 15, 2020 
Order number : 8377956047 
Tracking ID: 100041431530 

Assistance Required: Need Approval for refund 

Issue Description: The customer placed an order for 6 items but as per the customer she has only received 5 items, Under the consignment details we can see that all 6 items have been delivered from our side. 
The missing item is: 
162032141 - - Juniors Rudy Bassinet 

The item has been added by Asjad Hussain in KWD missing item Sheet for refund . 

Case History : The customer reached out to us on the 5th of May for the follow up for the refund. 

Customer's History : The customer has placed his 2nd order with us. 

Assistance Required : We request you to provide us refund approval in order to refund the customer manually and close the issue the soonest. 

Regards, 
Hafizullah.