Subject: Re: Refund #6490822221
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 29 Jul 2020 02:39:11 -0700 (MST)

Hi Mahmoud, 

Kindly assist us on below case and update us the refund status. because customer denying that he has not received the refund. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Malik Ismail" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 21:49:37 
Subject: Refund #6490822221 

Hi Malik, 

With reference to order # 6490822221 
RMA: 33849333 

As per hybris the refund has been done from our end on 17 June 2020 , but customer claiming that he has not received the refund yet. 
Kindly check and update us the status of refund. 

Thank you for your help. 

Regards, 
Fauzan