Subject: RE: Late refund: Case id - 865986 Order Number: 6475810833
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 29 Jul 2020 08:27:15 +0000

Hi Seeta,

Please go ahead and raise a JIRA to get it processed.

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, July 29, 2020 11:56 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late refund: Case id - 865986 Order Number: 6475810833

External email sender, please take precaution.
Hi Team,

With reference to the order number 6475810833, the order is marked as not delivered but the refund has not processed yet.

Can you please assist us with the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 28 July, 2020 19:13:41
Subject: Late refund: Case id - 865986 Order Number: 6475810833

Hi Team,

Problem statement: Refund Not initiated yet for NDR order

Case id - 865986
Order Number: 6475810833
Order Created: 4/1/2020
Tracking id - S001310396836

Return request created: 33999099

Assistance Required: Process the refund on priority

Regards,
Manish

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