Subject: Re: Late refund: Case id - 865986 Order Number: 6475810833
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 29 Jul 2020 00:55:47 -0700 (MST)

Hi Team, 

With reference to the order number 6475810833, the order is marked as not delivered but the refund has not processed yet. 

Can you please assist us with the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 28 July, 2020 19:13:41 
Subject: Late refund: Case id - 865986 Order Number: 6475810833 

Hi Team, 

Problem statement: Refund Not initiated yet for NDR order 

Case id - 865986 
Order Number: 6475810833 
Order Created: 4/1/2020 
Tracking id - S001310396836 

Return request created: 33999099 

Assistance Required: Process the refund on priority 

Regards, 
Manish