Subject: RE: Returned shipment / refund / 6480962937
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Wed, 29 Jul 2020 07:37:07 +0000

Hi Shakeeb,

Find the attached approval.

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, July 25, 2020 8:18 PM
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: Re: Returned shipment / refund / 6480962937

External email sender, please take precaution.
Hi Jessie,

Need your assistance here on below issue.
Total Price : SAR361.00

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 17 July, 2020 13:31:12
Subject: Re: Returned shipment / refund / 6480962937

Hi Team,

Order Date : Apr 12, 2020
Order ID: 6480962937
Tracking ID: S000874610156
Please confirm if you have receive the order back from the courier partner or not ?
Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 July, 2020 18:34:20
Subject: Need update/ 6480962937

Hi Team,

Problem Statement: Need update
Order Date : Apr 12, 2020
Order ID: 6480962937
Tracking ID: S000874610156
Assistance Required: Need Urgent update regarding the order.

Issue Description: as per the the courier partner the order has been returned to the warehouse but on hybris the status is delivered.
kindly check and process the refund asap.

Regards,
Asjad

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Subject: RE: Returned shipment / refund / 6480962937
From: Sachin Maheshwari <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Wed, 29 Jul 2020 06:56:25 +0000

Pls process.

Regards,

Sachin Kumar

Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412

India Mobile: +91 85860 04494

UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>

www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C6d779ade07a94c0cfc9a08d8338c830e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637316025868877785&sdata=wNdGZoeb1lao0wQAQNPrX5Fs%2FDZ%2FGJOJcOlwWteWi5M%3D&reserved=0> I www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7C6d779ade07a94c0cfc9a08d8338c830e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637316025868887784&sdata=KWCHB3FvBHy%2FsRaWT8kLpF%2BFiqNwBoGcwaokd2KWtdI%3D&reserved=0>

From: Jessie Caparas <[email-masked]>
Sent: Wednesday, July 29, 2020 10:34 AM
To: Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: FW: Returned shipment / refund / 6480962937

Hi Sachin,

No return is showing in our system but customer claims order has not been received but it got updated as delivered.

Please update if we can refund.

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 25, 2020 8:18 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ksaconloc Returns <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>
Subject: Re: Returned shipment / refund / 6480962937

External email sender, please take precaution.

Hi Jessie,

Need your assistance here on below issue.
Total Price : SAR361.00

Regards
Shakeeb

  _____

From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 17 July, 2020 13:31:12
Subject: Re: Returned shipment / refund / 6480962937

Hi Team,

Order Date : Apr 12, 2020

Order ID: 6480962937

Tracking ID: S000874610156

Please confirm if you have receive the order back from the courier partner or not ?

Regards

Shakeeb

  _____

From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 July, 2020 18:34:20
Subject: Need update/ 6480962937

Hi Team,

Problem Statement: Need update

Order Date : Apr 12, 2020

Order ID: 6480962937

Tracking ID: S000874610156

Assistance Required: Need Urgent update regarding the order.

Issue Description: as per the the courier partner the order has been returned to the warehouse but on hybris the status is delivered.

kindly check and process the refund asap.

Regards,

Asjad