Subject: RE: late shipment case ID 1236981
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, ArishLaila <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 29 Jul 2020 06:35:11 +0000

Hi @Fauzan  Ahmad . Musalman<mailto:[email-masked]>

RMA has been created now.

Raise it to JIRA for the refund.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, July 4, 2020 7:15 PM
To: ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Ammar Asif <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: late shipment case ID 1236981
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order ID: 6490592382
Tracking ID:  CRDSAL0019721820
Customer placed order on May 10, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped.
Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 4 July, 2020 09:39:27
Subject: late shipment case ID 1236981

Hi team

Problem Statement: Late shipment.
Order Created:May 10, 2020
Order Number:6490592382
Tracking ID: CRDSAL0019721820

Assistance Required: Need urgent shipping.
Issue Description: the customer is complaining about late delivery, and till now order has not been shipped .
please do needful.

Regards
ammar asif

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