Subject: Refund Approval - C&C Order not shipped - 1192616
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 28 Jul 2020 21:39:15 +0530

Dear Team,

Problem Statement : Refund Not Processed
Order Date : 01/06/2020
Order ID: 8385615951
Tracking ID: 838561595130999991
Store ID: Babyshop21122
Total Price : KWD 73.93

Issue Description : The status is 'Ready to Shipped' in the Hybris.

Case History :The customer reached out to us on June 11, 2020 regarding the
delivery of his order.

Customer's History : This is the 2nd order that customer has placed with us
since March 2020.

Assistance Required: We request you to provide us refund approval in order
to refund the customer manually and close the issue the soonest.

Regards,
Nikhil.