Subject: RE: Late Shipping Order ID: 6490135000
From: Maxwhryd Ecom <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Sree Adhikessavan <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>
Date: Tue, 28 Jul 2020 13:26:47 +0000

Dear Team ,

Said Order we shipped and handed over to SAUDI Post Team at 15-May-2020…

Thanks
Esaf

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, July 28, 2020 3:43 PM
To: ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Ebrahim <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Late Shipping Order ID: 6490135000

External email sender, please take precaution.
Any update ?

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 July, 2020 23:42:44
Subject: Late Shipping Order ID:  6490135000

Hi Team,

With reference to order ID:  6490135000
Tracking ID: CRDSAL0019674620
Customer placed order on May 8, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped.
Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 July, 2020 11:03:19
Subject: Late Shipping Order ID:  6490135000

Hi Team,

Problem Statement: Late Shipping
Order Date : May 8, 2020
Order ID:  6490135000
Tracking ID: CRDSAL0019674620

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on May 8, 2020 and till now he has not received the order. As per the hybris the order status is ready to be shipped.
Customer is chasing us for his order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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