Subject: Re: Refund approval// 6473977824
From: Shakeeb Arsalan <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 28 Jul 2020 06:06:54 -0700 (MST)

Disregarded 
escalated in another ticket 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, 24 July, 2020 14:21:41 
Subject: Refund approval// 6473977824 

Please follow up with relevant team to get the refund approval for not delivered items in the below issue: 

Hi Team, 

Problem Statement: Refund Approval: 

Order Date : 28-Mar-2020 
Order ID: 6473977824 
Tracking IDs: 45759915272, 45761442300 
Assistance Required: Need Urgent Refund approval. 

Issue Description: The customer placed order on 28-Mar-2020 but only one shipment was delivered to the customer, the not delivered shipment under AWB# 45759915272 is invalid, unable to track. Kindly authorise us to process the refund manually asap. 

Regards, 
Algaily