Subject: Refund check // 1319966//6205484491
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Tue, 28 Jul 2020 05:35:15 -0700 (MST)

Dear Team , 

# 1319966 

Problem Statement : Refund check. 

Order Date : Jul 3, 2020 
Order ID: 6205484491 
Tracking ID : 46064003635 
Total Price : 134.20 SAR 
Refund value : 63 SAR 

Issue Description : The Customer placed the order on Jul 3, 2020, as he he change his mind for one order and the refund don in 7/10/20 as hyper , The customer comeback after 18 days claims that he didn't revived any money in his account from our side and send his bank statement . 

Case history : The customer reached out to us on 21 Jul 2020 . 

Customer's history : the customer is with us since 11/23/18 and this is his 7th order with us. 

Assistance required : We request you to check the case 

Kindly check the attachment for the Approval and close the issue. 

Regards, 
Ala Aldin