Subject: Re: Oder ID not Available
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Jul 2020 03:41:28 -0700 (MST)

Hi Ebrahim 

I could not find any order for the same amount 
ask the customer to share the following: 

Bank statement from the bank showing that the amount has been deducted 
Transaction ID 
Email ID linked with the account he place the order from 

From: "Ebrahim" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 25 July, 2020 13:04:53 
Subject: Re: Oder ID not Available 

Hi Team, 

Documents required have been attached. 

Regards, 
Ebrahim Hageb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Ebrahim" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 21 July, 2020 21:59:53 
Subject: Re: Oder ID not Available 

Hi Ebrahim, 

Kindly ask customer to share the transaction. 

Regards, 
Fauzna 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 21 July, 2020 14:07:42 
Subject: Oder ID not Available 

Hi Team, 

Customer's email: [email-masked] 
Phone number: 66005914 

The customer has not received any order details as she has shared with us payment transaction.Please check and assist on the same. 

Regards, 
Ebrahim Hageb