Subject: Re: on validation cancelled
From: Shakeeb Arsalan <[email-masked]>
To: Mykel Nakhnoukh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 28 Jul 2020 01:25:01 -0700 (MST)

Hi Mykel, 

Please provide the SADAD transaction ID and ask the customer to provide his bank details so we can forward the issue fully to the finance team. 

Regards 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 13:48:17 
Subject: on validation cancelled 

Hi Team, 

With reference to order id - 6485596302 and case id - 1318423 the amount has been captured however the order status is ON_VALIDATION_CANCELLED. 

Please help us to process the refund for this order. 

Thank you for your help. 

Regards, 
Maykel