Subject: Ticket to be raised for Finance team to process the refund to K-Net - 886889
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 27 Jul 2020 09:39:03 -0700 (MST)

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 25 July, 2020 21:31:44 
Subject: Ticket to be raised for Finance team to process the refund to K-Net - 886889 

Dear Team, 

With regards to Order ID 8378550899, Ticket ID 886889 the refund has been processed as 'My Credit' but the customer wants the refund to be credited to K-Net. 

The Jira team has confirmed that the My Credit has been nullified and that the customer has not used them. Kindly get the ticket raised for the Finance team to process the refund to customer's K-Net. 

The refund amount is KWD 81.83. 

Regards, 
Nikhil.