Subject: Store Complaint - 855741
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 27 Jul 2020 02:26:29 -0700 (MST)

Hi Team, 

Kindly assist us on below case. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 25 July, 2020 16:06:50 
Subject: Store Complaint - 855741 

Hi Team, 

Kindly escalate as we have not heard from the team regarding the Store Complaint. 

Hi Team, 

With regards to above request, the customer is complaining that he has purchased from MAX Yanbu store on March 07 and before March 21 the store got closed. The customer is telling that when he went back to the store after opening to return the items, they refused. 

Customer came back to us on May 01, with the said issue. Customer wants to return the items. 

Customer Name: Rama Krushna Sahoo 
Customer Email ID: [email-masked] 
Customer Mobile No: 057-6657014. 

Kindly advise. 

Regards, 
Nikhil.